Does your business need help with your IT equipment - hardware and software - but you don't know where to turn?
Our services can range from delivering a PC or printer cartridge to your doorstep, to designing, implementing and maintaining your entire enterprise network. And we'll help you to realize your business strategy in a way which makes business sense and ensures you are equipped to accommodate and exploit changes in your business environment as and when they occur.
Our value-added service offerings range from assisting our customers to identify their technology requirements and designing a tailor-made business solution around those requirements, to managing the implementation of that solution from procurement to deployment.
These end-to-end solutions incorporate numerous specialized areas such as:
- Information Technology
- General Network Architecture & Design
- Information Assurance and Security
- System Design and Programming
- Graphics and Multimedia
- Web Application Development
- Project Management
- Network Technology
- DOT.NET Development
- Custom Software Development on VB.net and C#.net
- Website Development
Desh Business Systems provides business in South Africa with a single point of contact for all Information Technology (IT) installation, hardware and software support, maintenance and repair requirements, and remote desktop management.
These services range from pre-sales configuration and development - we'll help you design your network, spec your requirements, configure, project plan the roll out and then implement and deploy your systems - to the provision of sophisticated desktop management which reduces the total cost of ownership of your equipment.
We provide our services at a level to suit each company's requirement and budget.
All types of hardware support can be offered either on-site or as a carry-in service. We supply servers, desktop computers, laptop computers and all networking devices.
We are Pastel Partner, Pastel Evolution, Brilliant, Accpac, Simply Accounting and AccountMate Business Partners. We train, design, develop and provide data repair services on this software. We provide database support and administer for Borland Database Engine (BDE), Btrieve, Pervasive and Microsoft Sequel Server (MSSQL).
Software support is provided for Microsoft and Novell operating systems, Microsoft front and back office applications, Windows 2000, Windows 2003 and MSSQL servers, Microsoft Exchange, Lotus Notes and other selected shrink-wrapped packages.
We have a central support desk, where all calls - both telephonic and via the e-mail - are logged for clients on an annual maintenance contract. Calls which cannot be resolved by first-line call desk agents or which don't meet specified service level agreement requirements, are automatically escalated to ensure the problem is resolved as quickly as possible - by an onsite technician if necessary.
In addition, we offer clients a unique remote desktop management service, which, in addition to remote fault notification and recovery of your desktop equipment, offers asset control of all servers and PCs and allows for software to be installed from a central point.
Desh Business Services focuses on building business partnerships, which enable us to provide our customers with enhanced, yet cost-effective, business solutions from dedicated specialists.
These solutions are designed to enable our customers to:
- Maximize business productivity through Information Technology
- Reduce the risk associated with deploying new technologies and
- Minimize the total cost of IT ownership